Please note all personalised items and made-to-order items (most items sold on this website) are non returnable. However, whilst everything is made to a high standard and packaged well, very rarely an item may get damaged in the post, if this happens please email me in the first instance with a photo of the damaged item and a description of the damage within seven days of receiving your order, please then return the item for a refund which will be issued after inspection.
Stock items (ie not personalised and not made-to-order) may be returned within fourteen days of receipt but please email me first.
Menstrual cloth pads and accessories are non returnable for hygiene reasons.
NB Post and packing charges are non refundable.